Terms of Use

These Terms of Use (the “Terms”) govern your use of the Fubby mobile app and the fubby.social website (together, the “Service”). The Service is provided by FUBBY LLC, a limited liability company organized in Missouri, United States (“Fubby”, “we”, “us” or “our”).

Fubby is a social app for meeting new people. You can discover profiles, share stories, follow other members, chat with text, photos and voice messages, make voice and video calls and send virtual gifts.

1. Acceptance of these Terms

By creating an account or otherwise using the Service, you confirm that you have read and accept these Terms. Our Privacy Policy and our Child Safety Standards form part of these Terms. If you do not accept these Terms, please do not use the Service.

2. Eligibility and your account

• You must be at least 18 years old to use Fubby. By using the Service, you confirm that you are 18 or older and legally able to accept these Terms in your country.
• You may not use Fubby if we have previously closed your account for breaking these Terms, unless we have given you permission.
• You can sign in with your email address and a one-time code, or with Google or Apple. You are responsible for keeping your sign-in method secure and for all activity on your account.
• The information you provide, including your name, age and photos, must be accurate and must be about you. Each person may have only one account, and we may limit the number of accounts that can be used on a single device.
• Your account is personal. You may not sell, transfer or share it with anyone else.
• If you suspect that someone else is using your account, contact us without delay at info@fubby.social.

3. Using Fubby

On Fubby you can create a profile, discover other members, share stories that stay visible for 24 hours, follow members, chat and make voice and video calls. When two members like each other, a chat opens between them. Some features are free; others require coins or a VIP subscription, as described in Sections 8 to 10.

Fubby is a place to meet new people, but we cannot guarantee that you will receive likes, replies, followers or any particular outcome. Every interaction on Fubby is voluntary and must be based on mutual consent.

Fubby does not carry out identity or background checks on its members. Please use good judgement when communicating with people you do not know.

4. Community guidelines

Fubby is meant to be a friendly and respectful place. You must not use the Service to share content or engage in behaviour that involves:

• Harassment: bullying, threats, intimidation, stalking, insults, or continuing to contact someone who has made clear they do not want contact;
• Hate: hate speech, or content that attacks or demeans people based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, age or similar characteristics;
• Violence: content that threatens, promotes or glorifies violence, terrorism or self-harm, or graphic and shocking material;
• Nudity and sexual content: nudity, sexually explicit or sexually suggestive content, and offering, requesting or advertising sexual services;
• Harm to minors: any content or behaviour that sexualizes, exploits or endangers a person under 18. We have zero tolerance for this: the account is permanently banned without warning and the case is reported to the relevant authorities. See our Child Safety Standards;
• Fraud and requests for money: scams, phishing, impersonating Fubby staff, investment or cryptocurrency schemes, and asking other members for money, bank or card details or any other financial help;
• Fake identity: impersonating another person, using someone else’s photos, or misrepresenting your identity or age;
• Spam: advertising, commercial promotion, chain messages or unsolicited links that lead outside the app;
• Privacy violations: sharing another person’s personal information, private photos, messages or calls without their consent, including recording calls;
• Rights infringement: content that infringes the copyright, trademark or other rights of others (see how to report a copyright issue);
• Illegal activity: promoting or facilitating any illegal activity, including the sale of drugs, weapons or other prohibited goods;
• Misuse of the Service: accessing the Service through scripts, scraping or other automated means; attempting to hack, reverse engineer or disrupt it; getting around limits, restrictions or payments; or opening new accounts to avoid a suspension.

We have zero tolerance for objectionable content and abusive members. Breaking these rules may lead to the removal of content and the suspension or permanent closure of your account (see Section 11).

5. Your content

You keep ownership of the photos, stories, messages, voice messages and other content you share on Fubby (“your content”). You are responsible for your content and confirm that you have the rights needed to share it and that it complies with these Terms.

So that we can operate the Service, you grant FUBBY LLC a non-exclusive, worldwide, royalty-free, transferable licence to host, store, reproduce, adapt (for example by resizing, compressing or converting formats), display and distribute your content within the Service, including on your profile and in areas such as Discover, profile showcases and the story row. We may sublicense these rights only to service providers that help us operate the Service. We may also feature your approved profile photos to other members, for example as highlights in the story row and in profile showcases. This licence ends when your content is deleted from the Service, except for copies we keep as described in our Privacy Policy or as required by law.

We may remove or restrict access to any content that we believe breaks these Terms or the law, or that puts members or the Service at risk.

Copyright complaints. If you believe that content on Fubby infringes your copyright, email us at info@fubby.social and include: a description of the copyrighted work; where the content appears in the app (for example the profile name and a screenshot); your name and contact details; a statement that you believe in good faith that the use is not authorized by the copyright owner, its agent or the law; a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf; and your physical or electronic signature. We may remove the content and, in appropriate cases, close the accounts of members who repeatedly infringe.

The Fubby name, logo, design, software and all other material we provide (other than members’ content) belong to FUBBY LLC or its licensors. We grant you a personal, limited, non-exclusive, non-transferable and revocable licence to use the app for your own non-commercial use in line with these Terms. You may not copy, modify, distribute, sell or reverse engineer it.

6. Safety, moderation and reporting

Protective filters. To keep conversations safe, contact details (such as phone numbers, email addresses and usernames) and offensive words may be masked automatically in messages, and photos flagged as potentially sensitive may be shown blurred. Stories and profile photos may be reviewed before they are shown to other members.

Access to content. Other members see only the messages in their own conversations. Our authorized team members and our contracted service partners may access profiles, messages, photos, voice messages and other content where needed to provide support, keep the Service safe, enforce these Terms and operate the Service. Details are in our Privacy Policy.

Reporting and blocking. You can report a member or their content by choosing “Report User” from the menu on their profile or in your conversation, and you can stop all contact with them by choosing “Block User”. You can manage blocked members under Settings → Blocked Users. You can also write to us at info@fubby.social.

How we act. We review reports as quickly as possible and aim to act within 24 hours. Depending on the case, we may remove content, issue a warning, restrict features, or suspend or permanently close the account. Reports concerning the safety of a child are prioritized. We cooperate with law enforcement where the law requires.

Your safety. Never send money or share bank or card details, passwords or one-time codes with people you meet online. If someone asks you for money or makes you feel unsafe, report them. If anyone is in immediate danger, contact your local emergency services.

7. Message translation

The app offers an automatic translation feature that translates messages into your device's language. Automatic translations may be inaccurate or incomplete; their accuracy is not guaranteed and the original text of the message always prevails. During translation, the message text is sent to a translation service provider; details are set out in the Privacy Policy.

8. Coins

• Coins are Fubby’s in-app virtual currency. You can buy coins through the App Store or Google Play, either as one-time packs or through a weekly coin subscription (see Section 9).
• Coins are used for certain features, such as sending messages beyond your free allowance, message requests, extra likes and super likes, unlocking private photos, voice and video calls (charged per minute) and virtual gifts. The coin cost of a feature is shown in the app. We may change coin costs and free allowances at any time.
• Coins are not money and have no cash value. They give you a limited, personal, non-transferable and revocable licence to use them within Fubby. Coins cannot be exchanged for cash or other goods, sold, transferred to another account or used outside Fubby, and you have no ownership rights in them.
• Coins are used up when you spend them on a feature, and spent coins cannot be returned or refunded.
• Prices are shown in your local currency in the store before you buy. Payment is processed by Apple or Google; Fubby does not receive your card details.
• Refunds are handled by the store where you made the purchase and are subject to its rules. For App Store purchases, you can request a refund at reportaproblem.apple.com; for Google Play purchases, through Google Play’s refund process. If a purchase is refunded, we may remove the related coins or benefits from your account.
• If your account is deleted, or closed because you broke these Terms, any remaining coins and other unused benefits are lost and are not refunded, unless the law requires otherwise.
• We may correct any balance that was credited to your account by mistake.

9. VIP and other subscriptions

• VIP is an auto-renewing subscription that unlocks additional features. The available periods (for example, one week, one month or one year), the price and the included benefits are shown on the purchase screen and in the store before you confirm.
• A weekly coin subscription is also auto-renewing and adds the stated number of coins to your account each week while it is active.
• Payment is charged to your Apple ID or Google Play account when you confirm the purchase.
• Subscriptions renew automatically for the same period unless auto-renewal is turned off at least 24 hours before the end of the current period. Your account is charged for the renewal within the 24 hours before the current period ends. If the price changes, the store will inform you in line with its rules.
• You can manage or cancel a subscription in your store account settings: on iPhone, go to Settings → [your name] → Subscriptions; on Android, go to Google Play → Profile → Payments & subscriptions → Subscriptions. If you cancel, you keep access until the end of the period you have paid for.
• Deleting the app or your Fubby account does not cancel a subscription. Please cancel it in your store account.
• If a free trial is offered, any unused part of it ends when you purchase a subscription.
• You can restore earlier purchases made with the same store account using “Restore Purchases” on the purchase screens.
• Refunds are subject to the store’s rules, as described in Section 8.
• Boosts and super like packs are one-time purchases and do not renew. A boost highlights your profile for a limited time shown in the app; it does not guarantee any number of views, likes or replies.

10. Virtual gifts

• You can send virtual gifts in chats and during calls. Gifts are paid for with coins, except “Gift Coins” packs, which are purchased directly through the App Store or Google Play.
• “Gift Coins” packs are a symbolic gift. When you buy one, the recipient is notified of your gift and of the number of coins in the pack. The number of coins only describes the size of the gift: these coins are not added to the recipient’s coin balance or to yours, and they cannot be spent, transferred or withdrawn by anyone.
• Virtual gifts are symbolic digital items that exist only within Fubby. They have no monetary value and cannot be exchanged for cash.
• Sending a gift is final: once sent, a gift cannot be withdrawn, returned or refunded, unless the law requires otherwise. Refunds for “Gift Coins” packs are subject to the store’s rules, as described in Section 8.
• Receiving a gift, including a “Gift Coins” pack, does not give you coins, money or any other entitlement. Where we offer a partner programme, participation in it is subject to separate terms.

11. Suspension and termination

We may restrict features, or suspend or close your account, if you break these Terms or the law, if we receive credible reports of harmful behaviour, or where necessary to protect members, third parties or the Service. In serious cases, such as those involving minors, threats of violence or fraud, we may act immediately and without notice.

If your account is closed for breaking these Terms, you lose your coins, VIP benefits and other purchased items without a refund, unless the law requires otherwise. You remain responsible for cancelling any active store subscription.

If you believe we have made a mistake, you can contact us at info@fubby.social. Bans for child sexual abuse or exploitation are final.

You may stop using Fubby at any time.

12. Deleting your account

You can delete your account at any time in the app: go to Profile → Settings (gear icon) → “I want to delete my account”, choose a reason and confirm with “Delete Account”. Your account is deactivated immediately and permanently deleted after 7 days. If you sign in again within those 7 days, you can cancel the deletion.

You can also request deletion on our website at fubby.social/delete-account. Requests made through the website are handled as described on that page.

When your account is deleted, any remaining coins and benefits are lost. The information we keep after deletion is described in our Privacy Policy. Deleting your account does not cancel a store subscription.

13. Availability and changes to the Service

We are continually developing Fubby. We may add, change, limit or remove features, change free allowances and coin costs, or stop offering the Service in some regions. The Service may occasionally be unavailable because of maintenance, updates or technical problems. We try to keep interruptions short, but we do not guarantee that the Service will always be available or free of errors.

14. Disclaimers

The Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.

You are responsible for your interactions with other members. We are not responsible for the conduct of members, on or off the Service, or for content posted by members.

15. Limitation of liability

To the extent permitted by law, FUBBY LLC and its officers, employees and partners are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from your use of, or inability to use, the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid for the Service in the 12 months before the claim arose or USD 100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, or affects mandatory rights you have as a consumer.

16. Indemnity

To the extent permitted by law, you agree to indemnify FUBBY LLC against claims, losses and costs (including reasonable legal fees) arising from your content, your use of the Service or your breach of these Terms.

17. Apple and Google

Apple. If you downloaded Fubby from the Apple App Store, Apple’s Licensed Application End User License Agreement (Standard EULA) also applies to your use of the app, alongside these Terms. In addition:

• These Terms are between you and FUBBY LLC only, not Apple. FUBBY LLC, not Apple, is solely responsible for the app and its content.
• Your licence to use the app on Apple-branded devices is a non-transferable licence to use it on devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (including through Family Sharing, where available).
• FUBBY LLC is solely responsible for providing any maintenance and support services for the app, as described in these Terms or as required by law. You can reach us at info@fubby.social. Apple has no obligation whatsoever to provide any maintenance or support services for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• FUBBY LLC, not Apple, is responsible for addressing any claims relating to the app or your use of it, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the app or your use of it infringes their intellectual property rights, FUBBY LLC, not Apple, is responsible for investigating, defending, settling and discharging that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms when using the app, such as your mobile carrier’s terms.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right to enforce them against you as a third-party beneficiary.

Google. If you downloaded Fubby from Google Play, your purchases are also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the app or its content.

Questions and complaints about the app should be sent to FUBBY LLC (see Section 21), not to Apple or Google.

18. Governing law and disputes

These Terms are governed by the laws of the State of Missouri, United States, without regard to its conflict-of-law rules. The courts located in the State of Missouri have exclusive jurisdiction over any dispute arising from these Terms or the Service. This does not affect any mandatory consumer protection rights you have under the law of your country of residence. If you are a consumer, you may also bring proceedings in the courts of your country of residence where the law gives you that right.

Before starting any formal proceedings, please contact us at info@fubby.social so that we can try to resolve the issue informally.

19. Changes to these Terms

We may update these Terms from time to time. The current version is always published on this page, showing when it was last updated. If we make significant changes, we will take reasonable steps to let you know, for example in the app or by email. By continuing to use Fubby after the changes take effect, you accept the updated Terms.

20. General

If any part of these Terms is found to be unenforceable, the rest remains in effect. If we do not enforce a provision, this does not mean we waive it. You may not transfer your rights under these Terms; we may transfer ours in connection with a merger, acquisition or sale of assets. These Terms, together with the documents they refer to, form the entire agreement between you and us regarding the Service.

21. Contact

FUBBY LLC, Missouri, United States
Email: info@fubby.social

To report a child safety concern, write to info@fubby.social. See also our Child Safety Standards.